The Leading Authority For Campus Public Safety

Safety Communications Operator, UMPD

Job Description

Answer multi-line and emergency phones.
Act as an after-hours emergency switchboard.
Gather information for emergency and non-emergency complaints and prioritize all calls according to importance.
Relay information as appropriate.
Greet walk-in customers; serve as receptionist.
Using computer, maintain duty log of all police officers, security officers and campus safety officers.
Using specialized software (computer aided dispatch and MULES), enter and retrieve criminal action information.
Maintain call lists for routing of calls. Maintain daily logs.
Generate daily incident report forms and Clery reports.
Prepare and distribute records/reports as designated to campus, courts and others as specified.
Provide reports to the public and collect appropriate fees for reports and fingerprints.
Prepare administrative reports and records.
Handle multi-channel police radio console to route appropriate personnel to designated areas in response to calls for assistance, crimes, buildings, alarms, and traffic stops among other things.
Monitor alarm systems for University buildings and security cameras.
Make callouts and fill out work orders.
Enter police reports (incidents, accidents, bookings, dispositions, follow-ups, etc).
Proofread reports.
File and store reports and records.
May conduct field training for new communications operators.
Other duties as assigned.

Salary: $17.90 per hour
Grade: GGS-006
University Title: Safety Communications Operator.

Sunday-Saturday; shift times will vary.

Minimum Qualifications

A high school diploma and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary.

Preferred Qualifications

MULES Certification & APCO Communications Training.

Other Information

Agencies Policy on Reapplication:

The Police Department allows applicants not selected to reapply. This includes all applicants who successfully completed the selection process but were not offered employment. All applicants must reapply to be considered in future positions.

Applicants who fail portions of the selection process will be evaluated on a case-by-case basis. The applicant will be notified in writing of their elimination/non-selection in the process and a determination on reapplication and/or testing.

All Elements of the Selection Process:

Initial screening and referral of applicants by Human Resource Services.
Departmental screening of applications.
Selection Board Interview.
Background Investigation – All backgrounds will include at a minimum: verification of qualifying credentials, a review of any criminal record, and verification of at least three personal references.
Computer Voice Stress Analysis/CVSA (If deemed necessary by the Director of Police.)
Interview with the Director of Police.

Application Notice:

You can contact Chrissy Antimi at 573-882-5614 for more information on the selection process and your current status.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at

Diversity Commitment
The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.

OVW Campus Program Training

IACLEA in partnership with the East Central University’s Safety Training and Technical Assistance for Administrators, Boards, and Law Enforcement (STTAABLE) presents the Office on Violence Against Women’s Campus Program Training. These workshops are currently open and are free for all.